Getting a uAchieve degree audit debug log

Steps to get a uAchieve degree audit debug log:

Login to the Transferology Lab:

• For TEST, go to http://test.transferologylab.com/lab
• For PROD, go to https://www.transferologylab.com

Choose Advising & Recruiting

Choose Programs

Click Run Program for a desired program.

Respond to the remaining modal prompts.

Check the Create debug information for this audit? checkbox on the last modal.

Click the link in the green Success pop up. If the pop up disappears click the My Programs tab, then click the page's Refresh button.

Click the Show JobIDs checkbox.

Note/copy the Job Id, request your IT person to provide the uAchieve debug log for that jobid, which normally is found in the uAchieve server's log directory with a filename similar to: 20191001185802.log

Attach that debug log to the relevant OWL or SRV support issue.