QUICK LINKS
Support
Issue Tracker
[Services]
Questions
[uAchieve 4.5 Applications]
[uAchieve 5.0 Application]
[uAchieve 5.1 Application]
Transferology
TES
[Training & Conferences]
Accessibility
|
What is a forum?Forums are on-line discussion sites where clients can communicate with each other and request and share information about products and issues related to all aspects of redLantern's products. Additionally, the forums will enable redLantern to share news regarding product updates, conferences, webinars and other training opportunities, etc. Why forums?The existing listservs are being phased out of active use. They were cumbersome and not user-friendly when it came to searching the email history and they were not largely customizable by the user who might want to choose which topics and products were of interest and valuable in their growing email files. Forum OrganizationCategory -> Forum -> Topic -> Message |
Category |
Forum |
Listserv |
---|---|---|---|---|
Community |
Announcements |
|
||
|
General Topics |
Community |
||
|
Client Advisory Board |
|
||
|
Ohio u.select |
OHIO-CAS |
||
|
Ohio Quarter to Semester |
|
||
|
Test Forum |
|
||
|
|
|
||
Products |
u.direct |
udirect |
||
|
u.select |
uselect |
||
|
u.achieve |
uachieve |
||
|
DARwin |
|
||
|
Security |
|
||
|
|
|
||
Interfaces |
Banner |
banner |
||
|
PeopleSoft |
peoplesoft |
||
|
Other |
|
You can choose to search all forums or a specific forum. NOTE: The search picks up words in the messages--not in the topics headers.
The best way to learn about forums is to use them. Check them out here:
http://clients.redlanternu.com/forums/forums/list.page
Moderators
Monitor activity in a forum. redLantern does not require pre-approval of forum postings but may choose to lock message threads that are inactive or move a message from one topic heading to another. A Forum can be created and limited to a specific group of users if the need arises.
Security
Our forums are directly associated with the Support Center security. Your Support Center sign-in information will grant you entry into the forums. Any change of passwords will be done using the existing links in the Support Center. Each forum can have it's own security settings which can be associated with a client's license.
All clients with Support Center Accounts are automatically signed up for the Announcements forum. This will be used to inform the community about product updates, webinars, Users Conferences, and other redLantern, LLC business news. All other forums are configurable per user. The forum emails can be set to 'none', 'all', or only reply to own messages (and topics). If you opt to not sign up for email alerts from the forums, you are strongly encouraged to check them out on a routine basis so you will stay informed about product updates. Additionally, the forums will be great resources as they are easily searchable and once clients start sharing advice, job descriptions, etc., these will be easily found when you have the need to look for them.
Tied to Support Center security.
Better Organized.
Easy to watch/stop watching particular forums and topics.
Easier to share information and to search for topics and other users.
No. It will still be available via Miami University.
support@redlanternu.com | |